AI Agent
A real AI agent, bundled — not a bot.
Grounded in your own knowledge base and persona, fluent in Hindi and Hinglish, always quoting today's pricing, and smart enough to hand off to a human the moment it should.
AGENTiX Assistant
online
Bhai, aapke gym ka monthly membership kitne ka hai?
Hi! Monthly membership ₹1,499/month hai. 6-month plan lete hain toh ₹999/month ka rate milta hai. Konsa plan dekhna chahenge?
Grounded in your business, not a generic script
This isn't a chatbot reciting canned lines. The AI agent is trained on your knowledge base — your services, pricing, policies, FAQs — and your brand's persona, so every reply sounds like your business, not a template.
- Upload your knowledge base once — services, pricing, offers, policies — and the agent answers from it, accurately.
- A configurable persona keeps the tone consistent: formal for a clinic, casual for a salon, whatever fits your brand.
- Update your knowledge base and the agent's answers update with it — no retraining, no waiting.
Speaks the customer's language
Indian customers switch between Hindi, English, and Hinglish mid-sentence — and expect a reply in kind. The AI agent reads the language the customer is writing in and replies naturally in the same mix, without sounding translated.
AGENTiX Assistant
online
Order kab tak aayega? Mujhe kal chahiye tha.
Samajh gaya! Aapka order abhi pack ho raha hai, kal shaam tak deliver ho jayega. Priority shipping laga du?
Haan please, jaldi chahiye
Done — priority shipping laga di hai. Aapko tracking link abhi bhej raha hoon.
Knows your pricing and offers, always current
Nothing kills trust like a bot quoting last month's price. The agent reads live from your pricing and active offers, so a customer asking about a seasonal discount gets the discount that's actually running today.
- Pricing and active offers are read live — not baked in at setup and forgotten.
- Runs the same offer your team is honoring in-store, so there is no awkward correction later.
- Every quoted price is logged against the conversation, so you can audit exactly what was promised.
Hands off to a human exactly when it should
The agent knows its limits. A complaint, an unusual request, or a customer explicitly asking for a person gets escalated to your team immediately, with the full conversation history attached — no re-explaining, no dropped context.
AGENTiX Assistant
online
This is the third time my order has come damaged. I want to speak to someone.
I'm really sorry about that. I'm connecting you with our support lead right now, and I've shared your full order history with them so you don't have to repeat it.
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