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V4TOU Tech

Privacy Policy

Last updated: May 30, 2026

1. Introduction

V4TOU Tech ("we", "our", or "us") operates a WhatsApp-based business communication platform. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us via WhatsApp or our web application.

2. Information We Collect

  • WhatsApp Phone Number — when you message us on WhatsApp
  • Display Name — your WhatsApp profile name
  • Message Content — messages you send to us for support or inquiries
  • Business Information — name, email, company details you share with us

3. How We Use Your Information

  • To respond to your inquiries and provide customer support
  • To send automated acknowledgment messages via WhatsApp
  • To improve our services and communication
  • To send relevant updates about our services (with your consent)

4. WhatsApp Data

We use the WhatsApp Business API provided by Meta Platforms, Inc. Messages sent through WhatsApp are subject to WhatsApp's Privacy Policy in addition to this policy. We do not share your WhatsApp data with third parties except as required to operate our services.

5. Data Storage & Security

Your data is stored securely using Supabase (PostgreSQL) with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your conversation data for up to 12 months. You may request deletion of your data at any time by contacting us.

7. Your Rights

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

8. Contact Us

For any privacy-related questions or requests: