Last updated: September 15, 2026
AGENTiX ("AGENTiX", "we", "our", or "us"), operated by AI Agentix, provides a multi-channel marketing and customer-communication platform for businesses. Our platform helps businesses manage customer conversations on WhatsApp and Instagram, run campaigns, manage leads, and — where a business connects the relevant account — manage their Google Business Profile and Google Ads activity from one place. This Privacy Policy explains what information we collect, how we use it, how we handle data obtained through Google APIs, and the choices you have.
If a business user chooses to connect their Google account to AGENTiX, we request access — through Google's official OAuth 2.0 consent flow — only to the data needed to provide the features they enable. We never see your Google password; access is granted by you and can be revoked by you at any time.
What we access, and why:
business.manage) — to read your business locations, reviews, questions, posts, and performance insights, and (where you enable it) to publish posts, reply to reviews, and answer questions on your behalf.adwords) — to read your ad campaigns, spend, and performance metrics, and to receive leads generated by your Google Ads lead forms, so we can show reporting and route those leads into your CRM.How we use it: solely to provide the features you enable inside AGENTiX (dashboards, reporting, review management, posting, and lead routing). We do not use Google user data for advertising, and we do not sell it.
Limited Use disclosure: AGENTiX's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not transfer or disclose Google user data to third parties except as necessary to provide or improve the features you use, to comply with applicable law, or as part of a merger/acquisition with appropriate notice.
We use the WhatsApp Business Platform and Instagram Messaging APIs provided by Meta Platforms, Inc. Messages sent through these channels are also subject to WhatsApp's Privacy Policy. We use this data only to operate the messaging, automation, and CRM features a business enables.
We do not sell personal data. We share data only with the service providers needed to run the platform — Meta (WhatsApp/Instagram), Google (Business Profile/Ads, only for connected accounts), Supabase (database/storage), Razorpay (payments), and email/AI providers — each processing data only to provide their service to us, and only to the extent required.
Data is stored using Supabase (PostgreSQL) with encryption in transit and at rest. Access tokens for connected accounts (including Google) are stored encrypted and scoped to the authorizing business. We apply role-based access controls and tenant isolation so each business can access only its own data.
We retain data for as long as a business uses the platform, and conversation history for up to 12 months unless a longer period is required. A business user may disconnect a Google (or other) account at any time — from AGENTiX or from their Google Account permissions page — which stops further access. You may request deletion of your data by contacting us (Section 12); we delete or anonymize it unless retention is legally required.
AGENTiX is a business tool and is not directed to children under 16. We do not knowingly collect personal data from children.
For any privacy-related questions, access, or deletion requests: